Build a Community, Not an Audience

At Blue Volcano Media, we use the word “audience” a lot, as in, We have to build this audience! Listen to your audience! Who is your audience? Lately, though, I’ve been thinking that we’re using that word all wrong. In fact, I think the word is the wrong word to use when referring to the [...]

Is It Worth Investing in Facebook Ads?

There’s been a lot of confusion the past few months over Facebook’s changes to its algorithm back in the fall of 2012. Many brands swore they witnessed a jaw-dropping plunge in their overall engagement numbers and worried that this may be a result of yet another nefarious plan by Zuckerberg and Company to ease their newfound shareholders’ [...]

WordPress Wednesday: Shareaholic

If you know me, you know I’m a WordPress fan. I love everything about them — the user-friendliness of the site, the bajillion options to customize your website without having to know a single bit of code, the free plugins, the SEO-friendly platform — seriously, what’s not to like? So I thought I’d start a [...]

Social Media Management Tools Review: HootSuite

Just a few years ago, you had a handful of choices when it came to really good, reliable, and stable social media management tools. The two best and most well-known were HootSuite and TweetDeck. I originally began using TweetDeck, enamored that I was in particular with the ability to view New Followers on the same [...]

New Facebook Timeline: Impressions So Far

Facebook is rolling out Timeline, its new look. Quite a few people who have Facebook profiles have made the switch. People who run small businesses are wondering when – or if – Facebook will make Timeline available for business Pages. Nobody knows yet, but the new look is making quite a splash. Impressions so far [...]

Facebook Psychology: The Dynamics of Liking and Commenting

If your business has a Facebook Page – or if you’re thinking of creating one – no doubt you’ve given some thought to Facebook psychology, that is, what makes people want to engage with your Page. The dynamics of liking and commenting on Facebook are created to a large degree by how you administer your [...]

Social Media Trends: 2011 in Review

Now that 2011 is nearly gone, it’s time to take stock of the year’s significant developments in how people use social sharing technology. On the whole, social media trends for 2011 indicate how institutions and individuals are enhancing their connectivity with one another. In addition, 2011 has demonstrated how everyone with an online presence – [...]

Maximize Your Social Media Presence and Your Time

Social media gives small businesses unprecedented opportunities to build dialogues with people and engage with customers and prospects wherever they might be. Sure enough, growing numbers of small businesses are leveraging social media to grow their companies via blogging, social networking sites, or a combination of the above. If you don’t plan wisely, however, social [...]

Long-Term Social Media Engagement: Keeping Your Audience Interested

When businesses leverage social media – whether blogs, networking sites, or social bookmarking – they’re opening windows of opportunity to connect with customers and prospects and network with other businesses. But the only realistic way these goals can be realized and turned into a meaningful return on investment (ROI) is to commit to long-term social [...]

Social Media Malware: Protect Yourself

With any venture comes risks, and social media marketing is no exception. Social media offers tremendous opportunities to grow your business’ online presence, reach out to customers, and make your business more accessible to them. Unfortunately, online activity can, if you’re not careful, increase your business’ vulnerability to hackers, malware, and phishing sites. The more [...]

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